I hope that first and foremost you enjoy my art. But if, for any reason, you are not fully satisfied with your purchase, please review our return policy below.

Returns Eligibility

Eligibility for Returns: You may return most items within 7 days of receiving your order, provided the artwork is in its original condition and packaging.

Non-returnable Items:

• Custom or commissioned art pieces.

• Sale or discounted items.

• Digital art downloads.

Returns Process

To initiate a return or exchange, please contact me at hello@emmagudrian.com within 7 days of receiving your order. Be sure to include:

• Your order number.

• The reason for your return or exchange.

• Any photos of the item (if damaged or defective)

Please be aware that buyers are responsible for covering the return shipping costs unless otherwise discussed. Please ensure the artwork is returned in its original condition and packaging to avoid any damage during transit. We recommend using a trackable shipping service to return the item.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment. Please note that shipping fees are non-refundable.

Damaged or Defective Art

If your artwork arrives damaged or defective, please contact us immediately. We may ask for photos of the damage and will offer a replacement or a full refund, depending on your preference.

If you have any questions, feel free to reach out here. Thank you for your support!